Rozanne Andersen

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Posts Authored 48

“Too Good to be True” – Unfortunately, that's the Case with the FCC’s New Reassigned Number Database

5 E-Sign Myths Dispelled – Must-Know Requirements for a Paperless, Stamp-Free Collections Process

An Inconvenient Truth About Convenience Fees

Top 9 Collection Industry Predictions for 2019

Compliance Checklist for Collection Professionals – A Look Back at 2018’s Most Critical Issues

How the U.S. Supreme Court Just Might Change Your Dialing World

Text Messages: Elements of Terms and Conditions for Third-Party Debt Collection Industry

A Compliant Text Message Service Begins with the Consent – And Ends with Big Results

Start Mastering the Text Message and Make Next Year Your Best Yet

E-Sign and Electronically Sending Legally Required Documents

Collecting Interest on Charged-Off Debt Requires Careful Consideration

Bargained-For Consent Might Mitigate Your Risk When Contacting Consumers

Reduce Consumer Credit Reporting Disputes by Improving Your Data’s Accuracy with these 5 Steps

IVR Technology - It's the New Thing Again

4 Considerations and 13 Steps to Support Compliant Consumer Email Communication

ADA Accessibility Matters – But Don’t Forget Her Sister Statutes

5 Common Problems and 5 Easy Solutions to ADA Accessibility and Compliance

The ADA Matters When It Comes to Consumer Web Portals

BREAKING NEWS: Industry-Friendly Decision in VoIP Case

Voice over Internet Protocol - Yesterday, Today and Back to Yesterday

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