Consumers have a variety of ways available to them to interact with most of the businesses they work with. 

The debt industry, however, is bound by many rules and regulations making a lot of interactions a calculated risk.

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June 29, 2017, 2 p.m. June 29, 2017, 3:30 p.m.
29 June 2017 at 02:00 p.m. ET
29 June 2017 at 03:30 p.m. ET
1 hour, 30 minutes

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This webinar will look at:

  • How to manage the compliance implications of right-party contact right in an omnichannel environment
  • How to calibrate contact  restrictions across multiple channels
  • How to maximize channel interaction to improve right-party contact and liquidation rates
  • What omnichannel communications looks like in the world of commerce
  • How it can look in a debt collection environment
  • The compliance risks and communication opportunities to be aware of from a legal perspective
  • A case-study of an effective omnichannel communication system

Webinar/Toolbox Sponsored by: Infutor Logo Smaller


The panel for this webinar includes:

  • Kevin Harrison, Infutor
  • John Bedard, Bedard Law Group
  • Kelly Knepper-Stephens, Stoneleigh Recovery Associates