Caine & Weiner announced today that John Czapor has been promoted to Manager, Collection Operations for the Louisville, KY office.

In John’s new role he will be responsible for all collection activities including overseeing all agents within the Louisville, KY and Tampa, FL offices. He will also focus on client service and retention.

Due to his new role, Michelle Followay, Manager, Client Relations, responsibilities have expanded. She will now oversee client relation activities for Kentucky, Texas, and New York.

Other recent internal changes include the appointment of Alan Leitner to Director of Operations for the Chicago office. Alan will be responsible for all agents spanning multiple departments including commercial, specialty and purchase portfolios as well as client retention activities.

“We are confident that Alan and John will be strong additions to our operational management team,” said Frank Dispensa, Vice President, Regional Operations. “We look forward to having them assist with the continued growth of the Chicago and Louisville offices.”

Caine & Weiner is a global provider of highly effective and results oriented 1st and 3rd party commercial and consumer accounts receivable management services and innovative outsourcing solutions. To serve the domestic market, the Los Angeles-based enterprise maintains a network of five full-service call centers strategically located throughout the U.S. Through their active partnership with Global Credit Solutions (GCS), Caine & Weiner has established an international presence in over 90 countries. Caine & Weiner has been in continuous operation since their beginning in 1930 and is a founding member of the Commercial Collection Agency Association (CCAA), certified by the Commercial Law League of America (CLLA). Caine & Weiner is also a certified member of the International Association of Commercial Collectors (IACC).