The Commercial Collection Agencies of America, Inc. recently announced the formation of a new non-profit association to provide experience, expertise, ethics, and education to agencies, attorneys, credit grantors, and collections professionals working in the collections and credit industry.

“We believe that experience, expertise, ethics, and education are the four pillars of  the foundation of what a sound, forward-thinking collection agency and credit professional expects,” said Meg Scotty, Director. “Our organization adopts these principles to ensure our mission remains focused on delivering collection services to those who expect their collection agencies to also believe in these principles.”

Ms. Scotty said the association will provide membership, educational training, meeting and networking opportunities and support benefits to their members that help each collection professional work to provide the credit granting community with the highest level of professional service.

“Our membership will consist of the most trusted names and brands in the collections industry.  They have set the standards of the debt collection industry for decades. These members, all certified by the Commercial Collection Agency Association, some for the 42 years of its existence, will continue their tradition to set a high standard of ethics and professionalism in the industry. That high standard will be enhanced by the certification program that will include credit grantors in oversight roles,” Scotty said.

For more information, contact Meg Scotty at 630-369-6127 or by email at info@certifiedccaa.com.


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