Contract Callers, Inc., a company dedicated to providing collection and field services to utilities, is pleased to welcome industry veteran, Robin Segur, as our new Director of Sales for the Mid-Atlantic region. Robin will be responsible for identifying process improvements and delivering custom solutions to the utility marketplace.

“I am happy to join a proactive company like CCI. My entire career has been in the utility industry and I look forward to sharing my experiences with my fellow co-workers and clients.”

Robin comes to us from Consolidated Edison in New York where he spent 36 years in Customer Service and Credit, focusing on revenue management and collections. He has an extensive background in working with collection agencies to improve performance. As a member of several national and regional collections groups, he has worked toward developing partnerships between companies and vendors to improve how business is conducted. He has also created many business processes that have reduced costs and increased recoveries which in turn have been adopted by many other utilities.

Michael Maguire, Vice President of Business Development, states, “We are very excited to have Robin as part of our team. He brings extensive utility knowledge and a focus on customer relationships that will benefit all of our clients.”

Robin can be reached at (215) 740-5477 or at rsegur@contractcallers.com.


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