Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

See all Topics
AdobeStock-credit-report

NY Fed Report Shows Sharp Decline in Collection Accounts on Credit Reports due to NCAP, but Expects Increase in Future

15 August 2018

AdobeStock-consent

Another Court Agrees with Second Circuit- No Unilateral Revocation of TCPA Consent

14 August 2018

iStock-call-center-woman-female-headset-bpo-outsource

CAC Educational Series: Establishing Call Recording Consent (sponsored)

13 August 2018

AdobeStock-colorado

CFDCPA Meeting with Interim Administrator: Licensing, Complaints, and Communication

8 August 2018

AdobeStock-court-decisions-judge-decide

N.D. Ill.: Claim Splitting Barred by FDCPA Even if Same Claim Occurred on to Two Separate, Unique Accounts

8 August 2018

AdobeStock-opinion-survey-feedback-people-consumer

Consumer Group Poll Shows Voters Disfavor Current Direction of BCFP but Support its Overall Mission

7 August 2018

AdobeStock-dispute-argue-disagree

2nd Circuit: Debtor’s Failure to Exercise 1692g Rights Does Not Preclude FDCPA Claim

6 August 2018

AdobeStock-tcpa-mobile-cell-phone-consumer-answer

Republican Senators Submit Letter to FCC Chairman Requesting Quick Clarification of TCPA

2 August 2018

AdobeStock-fintech-finance-technology-data-cloud-security-payments.jpeg

Treasury Fintech Report Recommendations Could Change Banking As We Know It

2 August 2018

AdobeStock-what-huh-baby-confused-why-explain

Collecting Interest on Charged-Off Debt Requires Careful Consideration

1 August 2018

AdobeStock-massachusetts-welcome-state

2 New Rules in Massachusetts Add to Requirements for Default Judgment

19 July 2018

AdobeStock-credit-report

CRA, Collection Agency Prevail in June FCRA Case

19 July 2018

pixabay-report-study-analysis-analyze

Debt Collection Law Firm Files Findings of Fact, Conclusions of Law in Response to CFPB Action

18 July 2018

AdobeStock-payments-online.jpeg

Confused About How To Comply with Regulation E for Accounts Receivable? Legal Experts Explain (sponsored)

16 July 2018

AdobeStock-court-decisions-judge-decide

FDCPA Caselaw Review for June 2018

12 July 2018

bait_baiting_fishhook_pixabay

Can a Collector Be Call-Baited?

11 July 2018

AdobeStock-search-meaning-vision-clarity-clear-seek-above

CRC Urges BCFP to Issue Guidance, Provide Clarity

9 July 2018

AdobeStock-podcast-earbuds-listen

New Consumer Strategy for Baiting FDCPA Violations, and Use of Text Messages in Debt Collection

21 June 2018

AdobeStock-search-meaning-vision-clarity-clear-seek-above

N.D. California: 1692g Validation Notice Not Overshadowed by CFDBPA Disclosure

21 June 2018

pixabay-speech-bubble-speak-opinion-comment

BCFP Advises FCC to Carefully Consider ATDS Definition in Context of Debt Collection

14 June 2018