Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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FDCPA Caselaw Review for May 2018

12 June 2018


Mystery Solved!: So That’s What Happened to the FCC’s Order Implementing the BBA Amendment to the TCPA Exempting Collectors of Government-Backed Debt

12 June 2018


TCPA Case Law Update: May

5 June 2018


Court Holds Manual Clicker Application Not an ATDS Based on FCC’s 2003 Predictive Dialer Ruling

30 May 2018


E.D.N.Y. Decides Question Left Open in Taylor

23 May 2018


FDCPA Caselaw Review for April 2018

22 May 2018

State Licensing Deadlines June

June Renewals Calendar: Licensing, Reports

22 May 2018


SD Calif. Continues Trend of Bringing Clarity to Case Alleging Improper Interest Charges

16 May 2018

AdobeStock-denied-turned down-no-court-refuse

Court Denies Request for Re-Hearing in Taylor Interest Disclosure Case

15 May 2018


Debt Collection Rulemaking Now Pushed to 2019

14 May 2018


Mistaken Identity and the FDCPA and FCRA

9 May 2018


8th Cir. Applies ‘Materiality’ Requirement to FDCPA Action, Joining Other Circuits

7 May 2018


Can Risk Be Outsourced? Understanding Your Downstream Partners' Liabilities

3 May 2018


E.D.N.Y.: Avila Safe Harbor Language Trumps Carlin/Balke Requirements Where Amount Due Clearly Stated

1 May 2018


FDCPA Caselaw Review for March 2018

26 April 2018


May Renewals Calendar: Licensing, Reports

25 April 2018


It's Compliance Weekly! A Look at insideARM's Newest Newsletter

24 April 2018

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Tom Pahl Returns to CFPB, Will Oversee Debt Collection Rulemaking at Critical Juncture

19 April 2018


The Calm After the (Massachusetts Debt Buyer) Storm

17 April 2018


E.D.N.Y.: FDCPA Does Not Extend to Communications with Credit Counselors

11 April 2018