Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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We Need to Re-Examine the Meaning of Third Party Disclosure

5 April 2018


FDCPA Caselaw Review for February 2018

2 April 2018

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BREAKING: 2nd Circuit Upholds Taylor, Big Industry Win on Interest Disclosure Issue

29 March 2018


7th Circuit Holds Verification Requirement is of Debt Collector’s Records, not Creditor’s

27 March 2018


CFPB Deferment of Enforcement Authority to States Will Lead to Increased Scrutiny

27 March 2018


N.D. Illinois: Debt Itemization Does Not Imply Interest May Accrue

14 March 2018


4 Considerations and 13 Steps to Support Compliant Consumer Email Communication

14 March 2018


EDNY: Avila and NYDFS Requirements Collide

12 March 2018


Creditors Should Build Trust in Collections by Saying 'Goodbye'

8 March 2018


FDCPA Caselaw Review for January 2018

8 March 2018


Collection Industry Requests Guidance from Mass AG Regarding Longstanding Interpretation of Validation Requirements

1 March 2018


CFPB Advisory Committee Meets; Emphatic Agreement that Debt Collection Rules are Needed

1 March 2018


E.D.N.Y.: Collection Agency Can Enforce Arbitration Clause of Underlying Credit Agreement

28 February 2018


Church Provides No Sanctuary: Sixth Circuit’s FDCPA Decision May Breathe New Life into TCPA Spokeo Arguments

22 February 2018


Maryland Court Finds Mini-Miranda Not Necessary on Certain Consumer-Initiated Calls

21 February 2018


‘A Convenient Truth: Convenience Fees and Compliance’ Available Now from BillingTree

21 February 2018


Debt Collectors Hoping For Relief from Courts on Collection Letter Claims May Soon Get Clarity (podcast)

20 February 2018


N.D. Illinois Makes Reasonable Ruling on Interest Disclosure Requirements

15 February 2018


Regulatory Reform Panel Raises Important Discussion

14 February 2018


New Jersey: Including a Phone Number on Initial Letter Does Not Violate the FDCPA

6 February 2018