Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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N.D. Illinois Makes Reasonable Ruling on Interest Disclosure Requirements

15 February 2018

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Five KPIs for the Collections Department (sponsored)

12 February 2018

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Collection Boot Camp: Strategy for Success with a Collection Settlement Campaign (sponsored)

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Mulvaney to Move CFPB's Consumer Response; ACA Puts Complaints in Perspective

5 February 2018

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Congress Holds Fintech Hearing; 77 Million in Collections Left Out of Discussion

1 February 2018

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How Events of 2017 Will Shape The Consumer Financial Services Industry in 2018

30 January 2018

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7th Cir. Holds Debt Collector Violated FDCPA Despite Using Miller Safe Harbor Language

29 January 2018

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Mulvaney Suggests Debt Collection Rules May Be Coming

24 January 2018

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E.D.N.Y. Decides “Settlement May Have Tax Consequences” is an Acceptable 1099C Disclosure

22 January 2018

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Committee Meets Today on Bill to Exempt Lawyers from FDCPA

17 January 2018

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FDCPA Caselaw Review for December 2017

17 January 2018

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Perfect Storm Coalesces as Division of Banks, Debt Buyers and Consumer Lawyers Await Decision in Massachusetts

16 January 2018

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Debt Collection Activity Alone Does Not a Debt Collector Make, According to Northern District of Illinois

10 January 2018

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Judge Was Not Kind to Collection Agency Plaintiffs in RICO Case Decision

9 January 2018

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Collection Boot Camp: The Red Flags Rule and Debt Collection (sponsored)

8 January 2018

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Bringing Common Sense to Collections

4 January 2018

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Thriving in Third Party Collections: An Interview with Richard and Tsylia Hoffman (sponsored)

21 December 2017

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E.D.N.Y. Rips Into Plaintiffs’ Bar on Reverse Avila Claims

21 December 2017

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FDCPA Caselaw Review for November 2017

21 December 2017

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20 December 2017