Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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CFPB Withdraws 2nd Debt Collection Disclosure Survey Proposal

18 December 2017

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14 December 2017

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7 December 2017

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22 November 2017

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21 November 2017

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15 November 2017

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3 Questions and Answers About Mobile Phone 'Blacklists'

14 November 2017

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14 November 2017

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Illinois Court Finds Adding Collection Costs Pursuant to Underlying Contract Does Not Violate FDCPA

13 November 2017

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FTC Accuses Debt Collector of Deceitful Tactics

9 November 2017

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7 November 2017

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CFPB Consumer Advisory Board Addresses Debt Collection; Samet Changes the Conversation

6 November 2017

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31 October 2017

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Indiana District Court Adopts Supreme Court's Analysis of Definition of a Debt Collector

31 October 2017

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30 October 2017

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Collection Boot Camp: How to Respond to Collection Disputes

26 October 2017

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FTC Perpetuates Real Authentication Challenge for Collectors

25 October 2017