Since mortgages are the most secured of any loan type (a lender can foreclose on a house if the loan defaults), collection agencies generally don’t get much mortgage collection work. But there is one large exception: deficiency balances. If a lender approves the sale of a house for less than what is owed by the borrower, the difference is a deficiency balance. In the ongoing morass of the housing market, short sales are commonplace. Lenders will typically forgive deficiency balances. If they do not, that amount enters the ARM process and can find its way to debt collectors.

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Second Circuit Holds Servicing Transfer Notice Not Exempt from FDCPA

20 August 2015

CFPB's First Monthly Complaints Report Could Use More Context

16 July 2015

U.S. Supreme Court Holds Chapter 7 Debtor Cannot ‘Strip Off’ Wholly Unsecured Junior Mortgage

2 June 2015

CFPB and FTC Settle Debt Collection Charges with Mortgage Servicer for $63 million

22 April 2015

Circuit Court Revives FDCPA Suit Over Collection Law Firm's Actions

21 April 2015

Mortgage Loan Modification Group Settles with FTC for $28 million

6 February 2015

CFPB Hits Wells Fargo and JPMorgan Chase for Mortgage Title Kickbacks

23 January 2015

CFPB Releases Toolkit to Help Consumers Shopping for a Mortgage

13 January 2015

Consumer Debt Delinquencies Continued Broad Decline in Third Quarter

8 January 2015

Big Shifts in Debt by Age: A Very Literal Interpretation of Knowing Your Debtor

17 December 2014

National Mortgage Delinquency Rate Declines: TransUnion

19 November 2014

Remember Mortgage Crisis: Lowering Down Payments Might Not Be the Answer

17 November 2014

Green Tree Servicing Settles with Vermont Attorney General Over Debt Collection Practices

3 November 2014

Share of Debt Types of Youngest and Oldest Consumers Changed Dramatically in Last Decade

8 October 2014

Consumer Delinquencies Fall Nearly Across the Board in Second Quarter

7 October 2014

CFPB Takes $37.5 Million Action Against Flagstar Bank Over Mortgage Servicing

30 September 2014

Class Action Explores Door Hangers as Collection Communications Under FDCPA

26 September 2014

U.S. Rep. Proposes Sweeping Changes to FCRA, Including Furnisher Mandates

10 September 2014

BofA Wins Dramatic Attorney Fee Reduction in TCPA/Debt Collection Call Class Action

9 September 2014

Where are the Collection Opportunities in Coming Years?

17 July 2014