Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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Latest Deadline Passes in Dept of ED Collection Case; Judge Sets New Deadline

12 October 2017


Department of Education RFP Wars – Episode 26

18 September 2017


Department of ED to CFPB: Thanks, We’ll Handle Oversight of Student Loan Servicers by Ourselves

5 September 2017


ED Updates Court on Debt Collection RFP Status; Requests Extension

29 August 2017


TCPA Student Loan Calls Case Dismissed – Court Determines TCPA Exception Applied

23 August 2017


ED Files Status Report on RFP Litigation; Planned Notice of Awards Date Seems in Doubt

8 August 2017


ED Update: RFP Process and Litigation Continues in Private Collection Agency Selection

3 August 2017


ED Cancels Student Loan Servicing Solicitation; Announces “Next Generation” Plan

2 August 2017


The Department of ED Contract: A Candid Discussion between Industry Experts Mike Ginsberg and Randy Kamm

27 June 2017


Department of Education Files Appeal of Preliminary Injunction; Briefing Deadlines Set

26 June 2017


Secretary of Education Betsy DeVos Announces Intent to Appoint Dr. A. Wayne Johnson as Chief Operating Officer of Federal Student Aid

21 June 2017


Performant Financial Corporation Announces Termination of Student Loan Recovery Contract

19 June 2017


Judge in ED Collection Litigation Reacts to OpEd and News Stories; Continues Preliminary Injunction Indefinitely

1 June 2017


Dept. of ED Amends Debt Collection RFP and Remediation Plan

30 May 2017


ED Proposes Single Source Model for Massive Student Loan Servicing Contract

22 May 2017


ED Proposes "Do Over" in RFP for Private Collection Services

22 May 2017


CFPB Makes Somewhat Unsurprising Finding in the Ridiculously Complicated World of Student Loan Repayment

17 May 2017


Nobody Answering the Phone; Student Loan Borrowers (and Taxpayers) Impacted Bigtime

8 May 2017

iA-ED contract saga snippet-5.3.17

Infographic: The Ongoing Saga of the US Dept. of ED Private Collection Agency Contract

3 May 2017


2 New Developments Today in ED Collection RFP

3 May 2017