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CRC to DFPI: Drop Personal Liability From Proposal

The Consumer Relations Consortium (CRC) has asked the California Department of Financial Protection and Innovation (DFPI) to remove language from the most recent iteration of its complaints and inquiries regulation to avoid creating personal liability for employees of covered entities. The CRC also suggested that to better serve consumers, the DFPI should allow electronic disclosures without an opt-in.

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[Webinar] Best Practices for a Strong Debt Sale Strategy with Bob Deter

Selling part of your past-due portfolio can be an easy way to increase revenue, but one wrong move could mean serious reputational, legal, and regulatory repercussions. Avoid costly debt sales mistakes with guidance from Crown Asset Management’s Bob Deter during this timely, informative webinar. 


Get answers to your pressing questions about the state of the industry and find out what risks you need to be aware of on May 18, 2023 at 2PM ET. Register Now.
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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Lowering the Bar: CFPB Unveils Its Playbook on Combatting “Abusiveness”

On April 3, 2023, the Consumer Financial Protection Bureau (“CFPB” or “Bureau”) published a broad and wide-ranging Policy Statement on Abusiveness  (“Policy Statement”) meant to assist “government enforcers” in identifying and alleging abusive conduct in the marketplace under the Consumer Financial Protection Act of 2010 (CFPA), specifically 12 U.S.C. 5531(d). In doing so, the Bureau foreshadows a policy shift on the Unfair, Deceptive, or Abusive Acts and Practices (UDAAP) front, likely migrating away from the hallmark “Unfairness” and “Deception” elements of this principle in favor of a more nuanced prong titled “Abusiveness,” which will be easier to trigger.

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New Trends in How the CFPB Gathers Information [Podcast]

Please join Troutman Pepper Partner Chris Willis for a solo episode as he discusses new trends in CFPB information gathering, specifically Dodd-Frank Act Section 1022 found in the rulemaking and market monitoring section of the CFPB’s authority. Here, Chris examines how the CFPB can request and require certain information from market participants, noting the significant increase in recent CFPB Section 1022 requests, while also discussing industry implications of this emerging trend.

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Vertican Technologies Acquires Interest in Greentree Legal Offering Its Clients Process and Serving and Litigation Support Services

FAIRFIELD, N.J. -- Vertican Technologies, a global leader in the legal collection software industry, is proud to announce it has invested in Greentree Legal (GTL) in another milestone of Vertican’s plan to provide the collection industry with the tools it needs to become more efficient, compliant, and profitable. GTL’s core focus offers clients seamless management of process service, courier and skip trace services nationwide, and is led by founder and CEO Paula Ashcraft.

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Fee Shifting Bill Introduced in Maine

Democrats in the Maine House of Representatives have introduced House Bill number 1259 (Bill) to shift attorneys' fees to the prevailing party in litigation. If passed into law, the Bill will impact those who file lawsuits to recover debts. A hearing about the bill will be held in Maine on April 6, 2023, at 1 pm.

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Superlative RM Celebrates Win in Hunstein Copycat Case

PHOENIX, Ariz -- After nearly two years, Superlative RM, a collection agency with locations in Phoenix, AZ and Elk Grove, CA, is celebrating a recent victory in the United States District Court for the Northern District of Illinois Eastern Division. On June 16, 2021, the plaintiff, through her counsel, filed a class action lawsuit against Superlative RM and an investment group for a Hunstein styled ‘copy-cat’ case. The case was filed in the Circuit Court of Cook County, IL, Chancery Division. The case was based on the claim that the defendants violated the FDCPA by communicating information about a debt to a third party (letter vendor) without permission from the consumer.

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Women in Consumer Finance 2023

11 December 2023 at 08:00 a.m.

Become a part of the industry's most dynamic and influential annual meet-up, where attendees build real friendships and re-energize careers, when you attend Women in Consumer Finance 2023, December 11-13, 2022 in Palm Springs, CA. 

Super Early Bird pricing ends April 15. Register now!

Event Details »