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ARM Insider - The Debt Industry's Most-Trusted Daily

FDCPA Caselaw Review for June 2018

insideARM maintains a free FDCPA resources page to provide the ARM community a destination for timely and topical information on the Fair Debt Collection Practices Act (FDCPA). This page is generously supported by TransUnion. 

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New webinar: Optimize Your Collections Operations by Combatting Call Blocking Tech and Improving Your Contact Strategies

Wednesday, July 25 at 2pm ET. For decades, collections organizations have relied on compiled credit bureau and demographic information for their contact strategies. These methods typically come with stale data, major gaps in coverage, and lack of any true insight into crucial consumer phone behavior. Find out how you can leverage device behavior intelligence and caller name optimization solutions to create smarter, more effective contact strategies. Click here for more.


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Bargained-For Consent Might Mitigate Your Risk When Contacting Consumers

If you have not memorized Reyes, Jr. v. Lincoln Automotive Financial Services by chapter and verse, you have some homework to do. In Reyes, the Court applied a theory of common law called “bargained-for exchange of consideration” to its interpretation of an auto lease agreement.

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Optimize Collections Operations: Combat Call Blocking Technology and Improve Contact Strategies

25 July 2018 at 02:00 p.m.

In this webinar, learn how collections companies have significantly improved their contact rates. 

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