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ARM Insider - The Debt Industry's Most-Trusted Daily

An Open Letter to the CFPB: Court Rulings on Validation Notice Hurt Consumers and Collectors

Many debt collectors are extremely concerned that a recent series of rulings from Pennsylvania and New Jersey regarding the validation notice are contrary to the plain language of the Fair Debt Collection Practices Act (FDCPA) and will cause immediate harm to consumers. Thus, we are respectfully requesting that the Consumer Financial Protection Bureau (CFPB) review these concerns and issue guidance.

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How does a Saas platform measure up?

Find out how SaaS platforms really compare to on-premise software in this new, FREE whitepaper from DAKCS. You’ll find out how SaaS platforms match up to more traditional platforms based on 5 key factors: flexibility, cost, reliability, security and scalability.  Download it here to learn more.


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Reasonable Investigation Under FCRA: Two Times Might Not Be a Charm

Ponder v. Ocwen Loan Serv., LLC, 2018 WL 4474635 (N.D. Ga. July 30, 2018) is a reminder to furnishers of information to consumer reporting agencies to conduct a reasonable investigation of any reported errors the first time they learn of a dispute.

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The First Party Summit - A New Kind of Conference

17 June 2019 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

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