Newsletter Archive Version
Essential headlines, new reports, and best practices from Is this email not displaying correctly? View it in your browser.

ARM Insider - The Debt Industry's Most-Trusted Daily

CFPB files Amicus Brief with SCOTUS in FDCPA Case on Filing Bankruptcy Proof of Claim on Out of Statute Debt

On December 28, 2016 the CFPB filed an amicus brief with the U.S. Supreme Court in support of the individual consumer in the case of Midland Funding, LLC v. Aleida Johnson, a decision from the Eleventh Circuit that determined Midland’s filing of an accurate proof of claim in the consumer’s bankruptcy case on a time-barred debt violated the Fair Debt Collection Practices Act (FDCPA). insideARM wrote about the case on May 25, 2016 and wrote about the Supreme Court granting Certiorari on October 12, 2016.

Read the Whole Story »


Let the industry - and future employees - know just how great your call center really is.

Best Call Centers to Work for 2017, from insideARM, is now open. Registration is free and easy. Get more info - and sign up - right here.



CFPB Monthly Report Reveals 39% of Complaints Concern Debt Collection

Last week, the Consumer Financial Protection Bureau (CFPB) released its Monthly Complaint Report for November, which highlights debt collection complaints. The most common category of complaint received is “attempts to collect on a debt that a consumer says is not owed.” 

Read the Whole Story »


insideARM's Data Security Toolbox is live

Check out our complete, and completely updated, suite of ARM industry data security tools (some are free!) at insideARM.

Click here to see the full suite.

Keep Up With Us

Friend on Facebook Facebook
Follow on Twitter Twitter
Join us on LinkedIn LinkedIn
Copyright © insideARM LLC, All rights reserved.

Our mailing address is:
6110 Executive Blvd., Suite 1040 I Rockville, MD 20852
Want to suggest a story? Email

Want to be promoted in our publications? See our marketing options.

Update your email preferences

One-click unsubscribe from ALL future insideARM LLC emails*

*You will receive NO further email from us (this includes the daily newsletter), with the exception of administrative notices (i.e. confirmation of sign up for a webinar or receipt for a purchase)