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Latest Deadline Passes in Dept of ED Collection Case; Judge Sets New Deadline

Late yesterday afternoon, Chief Judge Susan Braden issued an order directing the Department of Education (ED) to file another report on the status of the RFP for Private Collection Agency (PCA) Services “Do Over.” insideARM last reported on this matter on September 18, 2017.  Judge Braden has set a new deadline of October 20, 2017 for ED to file another status report.

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Register now for ARM-U, our virtual compliance webinar series

insideARM & the Compliance Professionals Forum present a virtual conference series where compliance, operations, and training professionals gather to learn from experts focusing on critical topics & industry pressures. ARM-U is a multi-part webinar series that takes place over the course of 2 days, and is designed as an online classroom-like setting. It's free, but you have to register to save your spot.


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Pennsylvania Enters into a New Era of Consumer Protection Enforcement: What Financial Services Companies Must Do Now

Since coming into office in January of this year, Pennsylvania Attorney General ("AG" or "General") Josh Shapiro has wasted no time in rebuilding an office that had been riddled with scandal and inefficiencies. One top priority for General Shapiro will be to enhance the Public Protection Division by creating a Consumer Financial Protection Unit (the "Unit"), which is devoted solely to investigating commercial and trade practices in the distribution, financing and furnishing of goods and services for the use of [Pennsylvania] consumers.

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

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