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CFPB Takes Action Against "Document Preparation" Company as Debt Industry Struggles to Deal With Influx of Mass Validation Requests

Last week The Consumer Financial Protection Bureau (CFPB) filed suit in federal court against two companies operating under the name “FDAA,” a service provider, and their owners for falsely presenting FDAA as being affiliated with the federal government. The CFPB also alleges that the FDAA’s so-called “debt validation” programs violated the law by falsely promising to eliminate consumers’ debts and improve their credit scores in exchange for thousands of dollars in advance fees. The CFPB’s lawsuit seeks to end these deceptive practices, obtain redress for harmed consumers, and impose civil money penalties. 

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Registration is now open for ARM-U, our virtual compliance webinar series

insideARM & the Compliance Professionals Forum present a virtual conference series where compliance, operations, and training professionals gather to learn from experts focusing on critical topics & industry pressures. ARM-U is a multi-part webinar series that takes place over the course of 2 days, and is designed as an online classroom-like setting. It's free, but you have to register to save your spot.

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FTC and 11 States Announce Actions Against Student Loan Debt Relief Scams

On Friday the Federal Trade Commission (FTC), along with 11 states and the District of Columbia, announced “Operation Game of Loans,” the first coordinated federal-state law enforcement initiative targeting deceptive student loan debt relief scams. This nationwide crackdown encompasses 36 actions by the FTC and state attorneys general against scammers alleged to have used deception and false promises of relief to take more than $95 million in illegal upfront fees from American consumers over a number of years.

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »


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