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ARM Insider - The Debt Industry's Most-Trusted Daily

New York Court Says No Disclosure Needed When No Interest Added to a Debt

Agencies operating in New York are well aware of the complicated situation when collecting debt that is not accruing interest.  On September 29, 2017, a federal judge in New York granted a debt collector's motion for summary judgment in a case that alleged the Defendant's lack of disclosure regarding interest on a debt that was not accruing interest was not a violation of the Federal Debt Collection Practices Act (FDCPA).

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Complaint response letters, overshadowing, consumer communication mapping and more at ARM-U, our virtual compliance webinar series

insideARM & the Compliance Professionals Forum present a virtual conference series where compliance, operations, and training professionals gather to learn from experts focusing on critical topics & industry pressures. ARM-U is a multi-part webinar series that takes place over the course of 2 days, and is designed as an online classroom-like setting. It's free, but you have to register to save your spot.


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Operation Chokepoint – The Report of its Death May Be an Exaggeration

While the announced end of Operation Chokepoint may be an important moment for the payments industry, it is equally important to recognize that there is nothing to stop the Department of Justice – or, for that matter, the Consumer Financial Protection Bureau, the Federal Trade Commission, or a state attorney general – from bringing a case that looks very much like those that arose under Operation Chokepoint. Need proof? Just look at the press releases for two matters the government brought after the August 16th announcement...

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

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