BCFP Releases Complaints Snapshot, Debt Collection No Longer No. 1

The Bureau of Consumer Financial Protection (BCFP or Bureau) released its Complaints Snapshot for October 2018. The snapshot covers complaints received by the Bureau between January 1, 2015 and June 30, 2018. In total, 494,540 complaints were received between January 2017 and June of 2018.

Read the Whole Story »

News and Opinion

from insideARM.com

» BCFP Releases Complaints Snapshot, Debt Collection No Longer No. 1

» PDCflow Celebrates 15 Years Serving Customers

» 7th Circuit: Bring Possible Arbitration Agreement to Court’s Attention Early to Prevent Waiver

» Crunch San Diego, LLC and Sirius XM Radio's Comments to FCC's Request Regarding Definition of ATDS

» Dave Hall Joins ACT Holdings, Inc. as Chief Sales and Marketing Officer

» Court Finds BCFP's Claims Were Not Meritless, Denies Weltman's Request for Attorneys' Fees, Partially Grants Requests for Costs

» Consumer-Side TCPA Comments Urge the FCC to Adopt the Ninth Circuit’s Definition of an ATDS and Expand the TCPA to Regulate Smartphone Use

» Awards Presented, Officers and Directors Elected at Recent MDHBA Conference

7th Circuit: Bring Possible Arbitration Agreement to Court’s Attention Early to Prevent Waiver

According to the Seventh Circuit in Smith v. GC Services Limited Partnership, No. 18-1361 (7th Cir. Oct. 22, 2018), a debt collector should bring a possible arbitration agreement to the court’s attention as early as possible or forever hold its peace. This decision seems to imply that it is general knowledge that most credit card agreements have an arbitration clause and the agreements are available online, so the debt collector should bring a potential arbitration agreement to the court's attention even if the debt collector does not yet have the specific consumer's agreement in hand.

Read the Whole Story »

insideARM Jobs

» Sales Executive - National Service Bureau - Bothell, WA

» Director of Internal Recoveries - World Acceptance Corporation - Greenville, SC

» Director of External Recoveries - World Acceptance Corporation - Greenville, SC

» Sales Representative - Certified Credit & Collection Bureau - Branchburg, NJ

» Director of Operations / Sr. Operations Manager - National Credit Services - Bothell, WA

All Jobs

Women in Consumer Finance Conference

10 December 2018 at 06:00 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2018 – a conference and networking event for ALL women in consumer finance.

Event Details »

Free Reports and Webinars

from insideARM.com

» How to Decide: Build or Buy Your Saas Platform?

» Optimize Collections Operations - Combat Call Blocking Technology and Improve Contact Strategies

» Optimizing Batch and Manual Skip Tracing: A Winning Formula

» 5 Key Steps to Remaining Efficient During a Disaster

» See just how much you can save (and gain) with digital collections

» The Business Case for Kiosk Bill Collection

View all Free Reports and Webinars