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ARM Insider - The Debt Industry's Most-Trusted Daily

Use These 3 Methods to Make Your Best Account Tactics Your Only Tactics

Your organization’s workflows are likely automated to the point that your agents may not be making many decisions about account treatment – But those they do make have a big impact.

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Just added to ARM-U: Top 10 Do Not Call Challenges


Starting November 14 - insideARM & the Compliance Professionals Forum present a FREE virtual conference series where compliance, operations, and training professionals gather to learn from experts focusing on critical topics & industry pressures, including this just-added session. ARM-U is a multi-part webinar series that takes place over the course of 2 days, and is designed as an online classroom-like setting. Registration is open, but it won't be for long.


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Indiana District Court Adopts Supreme Court's Analysis of Definition of a Debt Collector

On September 28, 2017, a federal judge in Indiana adopted the Supreme Court's analysis that a purchaser of debt is not a debt collector under the Federal Debt Collection Practices Act (FDCPA), 1692 et seq. by denying in part plaintiff's amended motion for summary judgment in a putative class action case. The case is Mitchell v. LVNV Funding, LLC, et al. (Case No. 12-cv-523, U.S.D.C., Northern District of Indiana).  

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »


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