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Judge Rules that Unintentional Violation of Policies and Procedures Permits Debt Collector to invoke 'Bona Fide Error' Defense

On September 29, 2017, in an FDCPA lawsuit, a federal judge in Utah ruled that a debt collector’s actions fell within the “Bona Fide Error” defense in the FDCPA, 15 U.S.C. § 1692k(c) and granted summary judgment to the debt collector. 

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How You Can Increase Payments through Digital Outreach

Intelligent and personalized digital contact strategies can dramatically lower your costs and your defaults. Plus, they can improve cure rates with a near immediate ROI. Find out how in “Collect More, Spend Less: An ROI Guide to Collecting through Digital Channels,” a new, free whitepaper and case study from Nuance. Download now.

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New York Court Rules Settlement Offer in First Letter Not a FDCPA Violation

Last week in a Fair Debt Collection Practices Act (FDCPA) case, a judge for the federal district court New York ruled that a letter containing a fifteen-day settlement offer did not overshadow the § 1692g mandated thirty-day validation notice.

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A Candid Conversation about Compliance - Boca Raton, Florida

18 October 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for an in-person free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

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