Court: Validation Notice Sent Via Email Requiring Consumer to Click a Link to Open a “Secure Package” Is Not “Sending” a Validation Notice Under FDCPA

On September 29, 2017, in a very interesting and timely Fair Debt Collection Practices Act (FDCPA) case, a district court in Indiana shot down a debt collector’s argument that it “sent” its validation notice to a consumer via email. 

Read the Whole Story »

News and Opinion

from insideARM.com

» Judge Rules Unintentional Violation of Policies and Procedures Permits Debt Collector to invoke 'Bona Fide Error' Defense

» Renkim Selects Pitney Bowes AcceleJet Printing and Finishing System

» Court: Validation Notice Sent Via Email Requiring Consumer to Click a Link to Open a “Secure Package” Is Not “Sending” a Validation Notice Under FDCPA

» Infographic: The Road to Collections Recovery (sponsored)

» New York Court Rules Settlement Offer in First Letter Not a FDCPA Violation

» Most States Still Don’t Have Comprehensive Balance Billing Legislation

» Revenue Cycle Leader Profile: Terry Armstrong , State Collection Service, Inc.

» In Connecticut, 29 Call Attempts in 24 days May Be FDCPA Violation

Judge Rules Unintentional Violation of Policies and Procedures Permits Debt Collector to invoke 'Bona Fide Error' Defense

On September 29, 2017, in an FDCPA lawsuit, a federal judge in Utah ruled that a debt collector’s actions fell within the “Bona Fide Error” defense in the FDCPA, 15 U.S.C. § 1692k(c) and granted summary judgment to the debt collector. 

Read the Whole Story »

insideARM Jobs

» HIM Regional Director - 2083DN - Executive Alliance - Remote

» Collection Floor Manager - Mandarich Law Group, LLP - Los Angeles, CA

» Chief Compliance Officer - Executive Alliance - TX

» Director of Sales and Marketing for a collection agency - Confidential - San Diego, CA

» Director of Compliance - TRAKAmerica - Richmond, VA

All Jobs

A Candid Conversation about Compliance - Boca Raton, Florida

18 October 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for an in-person free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »

Free Reports and Webinars

from insideARM.com

» Collect More, Spend Less: an ROI Guide to Collecting Through Digital Channels

» Omni-Channel Communications: Compliance and Opportunities

» Buyer's Guide to Right-party Contact Data

» Collection Call Compliance

» Email Communications: Practice Pointers for Third-Party Agencies

» Best Practices in Right-Party Contacts: A TransUnion True Talk

View all Free Reports and Webinars