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CFPB Director Richard Cordray to Step Down

Consumer Financial Protection Bureau Director Richard Cordray announced his intention to step down from the CFPB. Director Cordray made his announcement to CFPB staff via email earlier today. The controversial regulator did not give his agency much notice. According to his email, he plans to leave the agency in just a few weeks.

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Free Webinar: 3 Things you Need to Know about AI and Consumer Payments

Wed. November 29 at Noon ET - Leading enterprises have begun implementing artificial intelligence technologies - such as virtual assistants and chatbots - to replicate the role of customer service representatives for general inquiries, payments and overdue debt collection processes. How will consumers respond to these emerging AI technologies? Find out in this free webinar and case study from Interactions on consumer adoption of AI in consumer payments. Register here.


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Nurses and RIP Continue Efforts to Forgive Medical Debt

Last week Crain's Detroit Business published a story about an effort by the nurses at Sparrow Hospital in Lansing, Michigan to buy and forgive the medical debts of 500 patients. This follows a recent story about a similar effort by nurses in Minnesota.

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »


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