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FCC Issues New Proposed Robocall Blocking Rules; Collectors Have a Unique Challenge

Last Thursday the Federal Communication Commission (FCC) approved new rules to assist in blocking unwanted and illegal robocalls.

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Free Webinar: 3 Things you Need to Know about AI and Consumer Payments

Wed. November 29 at Noon ET - Leading enterprises have begun implementing artificial intelligence technologies - such as virtual assistants and chatbots - to replicate the role of customer service representatives for general inquiries, payments and overdue debt collection processes. How will consumers respond to these emerging AI technologies? Find out in this free webinar and case study from Interactions on consumer adoption of AI in consumer payments. Register here.



California Court Dismisses Action for Lack of Jurisdiction Pursuant to Spokeo

On August 11, 2017, a judge from the Central District of California dismissed a complaint for lack of subject-matter jurisdiction in a Federal Debt Collection Practices Act, 15 USC 1692 et seq. (FDCPA) case. Yes, it is from a few months back but any case that discusses dismissal of an FDCPA claim for lack of standing is worth highlighting. The case is Blue v. Diversified Adjustment Service (5:17-cv-366), U.S.D.C., Central District of California). 

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

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