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ARM Insider - The Debt Industry's Most-Trusted Daily

New Judge Assigned to Dept. of ED Collection Case

In the Department of Education (ED) case that becomes more bizzare by the week, Continental Service Group Inc. et al. v. The United States has been reassigned from Judge Susan G. Braden to Judge Thomas C. Wheeler.

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Free Webinar: 3 Things you Need to Know about AI and Consumer Payments

Wed. November 29 at Noon ET - Leading enterprises have begun implementing artificial intelligence technologies - such as virtual assistants and chatbots - to replicate the role of customer service representatives for general inquiries, payments and overdue debt collection processes. How will consumers respond to these emerging AI technologies? Find out in this free webinar and case study from Interactions on consumer adoption of AI in consumer payments. Register here.



FCC Issues New Proposed Robocall Blocking Rules; Collectors Have a Unique Challenge

Last Thursday the Federal Communication Commission (FCC) approved new rules to assist in blocking unwanted and illegal robocalls.

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The One-to-One Appointments Forum

9 July 2018 at 01:00 p.m.

The One-to-One Appointments Forum provides participants with a distinct change of pace from the traditional conference environment. How? By putting formal 45-minute meetings between potential buyers and sellers at the center of the event. 

Event Details »

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