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ARM Insider - The Debt Industry's Most-Trusted Daily

Cordray Names Official Deputy Director on Thanksgiving Weekend; Trump Says Mulvaney Will Lead

This article was originally published last Friday November 24. It has since been updated as follows...

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How the CFPB’s newest rule impacts your payment processing

The CFPB’s long-awaited payday lending rule has a lot to say about payday lending and payment processing. Which loans qualify for the rule? What processes do you need to put in place? How can you ensure compliance? Find out with CFPB’s Newest Rule Highlights a Need for Compliant Payment Processing, a free whitepaper from PaymentVision.


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CFPB Fines Xerox Business Services $1.1M; This Should Be a Wake Up Call to Collection Software and Service Providers

On Monday the Consumer Financial Protection Bureau (CFPB) took action against Xerox Business Services, LLC, now called Conduent Business Services, for software errors that led to incorrect consumer information about more than one million borrowers being sent to credit reporting agencies. The Bureau says that company also failed to notify all of its auto lender clients about known flaws in its software that led to the errors. The consent order requires Xerox to pay a $1.1 million civil penalty, explain its mistakes to its lender clients, and fix its faulty software.

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »


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