Dept. of ED's 21st Century Student Loan Plans Will Require CFPB Action

Yesterday, the U.S. Department of Education (the Department) announced its blueprint for the Department's office of Federal Student Aid (FSA), announced the blueprint for FSA's Next Generation (Next Gen) Financial Services Environment.

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New whitepaper: The Growing Role of AI in Consumer Payments

Will consumers interact with artificial intelligence for payments and collections? Find out in a new, FREE whitepaper from Interactions. Download the whitepaper to learn about consumers':

• Channel preferences regarding upcoming or overdue payments
• Willingness to interact with artificial intelligence
• Relative trust of humans and machines

Get the whitepaper right here.

News and Opinion

from insideARM.com

» Continuity, Compliance and the CFPB: Food For Thought When Responding to Complaints

» BREAKING NEWS: Industry-Friendly Decision in VoIP Case

» Voice over Internet Protocol - Yesterday, Today and Back to Yesterday

» Mercantile Collects Over 1200 Food Items for Hearts for the Homeless

» Dept. of ED's 21st Century Student Loan Plans Will Require CFPB Action

» Judge Rules in Favor of Mulvaney as Interim Head of CFPB; Official Twitter Page Goes Live

» New Judge in Dept of ED Case Makes First Move

» Amy Perkins Joins insideARM Leadership Team

BREAKING NEWS: Industry-Friendly Decision in VoIP Case

One case we have followed since July of 2016 is the District of Massachusetts, U.S. District Court case of Breda v. Cellco Partnership D/B/A Verizon Civil Action No. 16-11512-DJC. In this case, the defendant cell company had mistakenly associated plaintiff’s cellular phone number with a past due account.

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insideARM Jobs

» Call Center Trainer - Sequium Asset Solutions - Marietta, GA

» Omni account Admin Specialist(New Biz & Corrections) - FIS Global - great bend, KS

» Vice President of Business Development (Commercial) - Confidential - Remote

» Operations Manager-Insurance Department - Medical Data Systems, Inc. - Melbourne, FL

» Asset Recovery Specialist (Collections) - Rivo Holdings - San Diego, CA

All Jobs

The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

Free Reports and Webinars

from insideARM.com

» The Growing Role of AI in Consumer Payments

» CFPB’s Newest Rule Highlights a Need for Compliant Payment Processing

» Collect More, Spend Less: an ROI Guide to Collecting Through Digital Channels

» Omni-Channel Communications: Compliance and Opportunities

» Buyer's Guide to Right-party Contact Data

» Collection Call Compliance

View all Free Reports and Webinars