Newsletter Archive Version
Essential headlines, new reports, and best practices from insideARM.com. Is this email not displaying correctly? View it in your browser.

ARM Insider - The Debt Industry's Most-Trusted Daily

CFPB Sues Largest Debt Relief Company, Freedom Financial

Yesterday the Consumer Financial Protection Bureau (CFPB) filed a lawsuit against Freedom Debt Relief, the nation’s largest debt-settlement services provider, and its co-CEO Andrew Housser for deceiving consumers. The CFPB alleges that Freedom charges consumers without settling their debts as promised, makes customers negotiate their own settlements, misleads them about its fees and the reach of its services, and fails to inform them of their rights to funds they deposited with the company. 

Read the Whole Story »

ADVERTISEMENT
 

Free ARM-U webinar: How to write an effective complaint response letter

Tuesday, November 14 – Get step-by-step instruction – with examples! – on how to draft effective complaint response letters. Includes specific instruction on foundational complaint letter issues, such as:

  •          How to apply the least sophisticated consumer standard
  •          How to respond to invalid complaints and scam accusations
  •          How to measure the effectiveness of your complaint response letters

It’s just one of several killer, practical compliance sessions set for ARM-U, our webinar conference, which STARTS NEXT WEEK. Registration is FREE, but closes soon.  Register now.


ADVERTISEMENT


ADVERTISEMENT

FTC Accuses Debt Collector of Deceitful Tactics

The Federal Trade Commission (FTC) announced yesterday that it has charged a Georgia-based debt collection business with tricking people into paying money for debts they did not owe. 

Read the Whole Story »


ADVERTISEMENT

Webinar: 3 Things you Need to Know about AI and Consumer Payments

29 November 2017 at 12:00 p.m. - Leading enterprises have begun implementing artificial intelligence technologies - such as virtual assistants and chatbots - to replicate the role of customer service representatives for general inquiries, payments and overdue debt collection processes.

How will consumers respond to these emerging AI technologies? Find out in this free webinar from Interactions.

Event Details »


Keep Up With Us

Friend on Facebook Facebook
Follow on Twitter Twitter
Join us on LinkedIn LinkedIn
Copyright © insideARM LLC, All rights reserved.

Our mailing address is:
6110 Executive Blvd., Suite 1040 I Rockville, MD 20852
Want to suggest a story? Email editor@insidearm.com

Want to be promoted in our publications? See our marketing options.

You received this email because you are subscribed to INSERT_GROUP_NAME from insideARM LLC

Update your email preferences

One-click unsubscribe from ALL future insideARM LLC emails*

*You will receive NO further email from us (this includes the daily newsletter), with the exception of administrative notices (i.e. confirmation of sign up for a webinar or receipt for a purchase)