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ARM Insider - The Debt Industry's Most-Trusted Daily

The Department of Education Contact Awards – What Does It Mean?

On Saturday insideARM published a Breaking News report that the Department of Education (ED) had finally announced the names of companies that had been selected to receive business in the “Unrestricted Category” under Solicitation No. ED-FSA-16-R-0009, Debt Collection Services for the U.S. Department of Education (ED), Office of Federal Student Aid (FSA).

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A Former CFPB Insider’s Guide: Things to Consider before Responding to Your CFPB Complaints

The Consumer Financial Protection Bureau (CFPB) is asking the Office of Management and Budget (OMB) to approve the collection of yet another subjective data point from consumers who complain about your company. What is the CFPB asking the OMB to approve? 

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