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ARM Insider - The Debt Industry's Most-Trusted Daily

ACA International Releases 2017 Study of 3rd Party Debt Collection Industry

ACA International announced yesterday the release its 2017 Ernst & Young survey results, which provide an in-depth overview of the economic importance of the third-party debt collection industry on the U.S. and individual state economies. According to its member alert,

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A free guide to the most relevant cases involving disclosures or alleged false / misleading letter communication

New from the Compliance Professionals Forum: a guide to recent cases involving disclosures or false/misleading communication. The guide includes analysis of the 11 most relevant recent cases, a quick discussion of practical impacts, and links to the cases themselves. It's free. Get it here.



The Keys to Managing Regulatory Change

As the adage goes, the only thing that is constant is change—just ask an attorney or compliance professional servicing the accounts receivables industry. The last decade has ushered in profound changes on the technological, economic, and regulatory/legal fronts, leaving in their wake a reshaped landscape, with only those companies that are able to absorb and adapt to change still standing.  This article takes a look at regulatory change management, what it is, and why it is so important for companies engaged in debt collection.

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

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