Newsletter Archive Version
Essential headlines, new reports, and best practices from Is this email not displaying correctly? View it in your browser.

ARM Insider - The Debt Industry's Most-Trusted Daily

State Agencies Can Enforce FCRA Too

When discussing FCRA, we often concentrate our focus on certain individuals and entities trying to enforce the statute: the CFPB (or BCFP), FTC, class action firms, and individual plaintiffs.  Nonetheless, a recent settlement demonstrates the importance of yet another actor—state agencies. In In the Matter of Encore Capital Group, Inc., Midland Funding, LLC, and Midland Credit Management, Inc., a debt buyer learned this lesson while facing a multi-million dollar enforcement action from over 40 states, alleging violations of both FCRA and the Fair Debt Collection Practices Act (the “FDCPA”).

Read the Whole Story »


Happy Holiday from insideARM

Thanks so much for being a part of our readership. We’re glad you’ve chosen us to bring you the latest ARM industry news. We will not be publishing our daily newsletter next week. Look out for the next issue on January 2nd. Happy Holidays again from the insideARM Team, and we’ll see you in the new year.



Make Sure Debt Itemization Adds Up, According to District of Connecticut

If a debt collector’s letter includes an itemization of the balance, the debt collector better have procedures in place to ensure it adds up, according to the District of Connecticut in Garcia v. Law Offices of Howard Lee Schiff, No. 3:16-cv-791 (D. Conn. Dec. 14, 2018).

Read the Whole Story »


The First Party Summit - A New Kind of Conference

17 June 2019 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

Keep Up With Us

Friend on Facebook Facebook
Follow on Twitter Twitter
Join us on LinkedIn LinkedIn
To continue receiving email newsletters from insideARM, please add to your address book and/or safe list. All content and articles copyright © by insideARM. All rights reserved. You can review insideARM's privacy policy here. To stop receiving email newsletters from insideARM, please click here. Want to suggest a story? Email

Want to be promoted in our publications? See our marketing options.

Our mailing address is:
6110 Executive Blvd., Suite 1040 I Rockville, MD 20852