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ARM Insider - The Debt Industry's Most-Trusted Daily

Mulvaney Brings Some Help to the CFPB from Capitol Hill

According to a Wall Street Journal report on Friday, interim Consumer Financial Protection Bureau (CFPB) director Mick Mulvaney has recruited Brian Johnson, an attorney and aide to House Financial Services Committee Chairman Jeb Hensarling (R-TX), to serve as a senior adviser.

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A free guide to the 11 most relevant recent cases involving disclosures or alleged false or misleading letter communication

New from the Compliance Professionals Forum: a guide to recent cases involving disclosures or false/misleading communication. The guide includes analysis of the 11 most relevant recent cases, a quick discussion of practical impacts, and links to the cases themselves. It's free. Get it here.



89 Call Recordings Not Enough to Convince Court that Plaintiff Did Not Revoke Consent

When a Defendant submits 89 call recordings demonstrating that the customer never once asked for calls to stop or suggested that the calls were unwanted, you’d think that would be enough to earn a summary judgment. Not so, says Judge Theodore D. Chuang of the United States District Court for the District of Maryland.

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

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