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Navient’s $2.5M TCPA Settlement Finalized

On February 8, a proposed class settlement received final approval for a case alleging Telephone Consumer Protection Act (TCPA) violations against Navient Solutions, LLC. The settlement awards $2.5 million to the class. The court’s approval of the class settlement awards $833,333 in attorneys’ fees and $24,379.83 in costs and expenses.

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New Whitepaper: The Top 5 Reasons to Switch to SaaS

Software as a Service (SaaS) is fast becoming the technology of choice, replacing traditional on-premise software solutions. There’s a good reason for this business model transition. As confidence is high, there’s continuing growth and access which has never been easier due to faster connectivity and convenient options.

In this detailed, short and FREE whitepaper (from DAKCS) find out how moving to the cloud can bring several, key operational and/or technological advantages to your firm. Click here for more.


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Court Allows Fraud Claim Against Repeat TCPA Player to Proceed For Failing to Opt-Out of Messages

In a new ruling released on Friday a magistrate judge in Texas has recommended allowing a fraud claim to proceed against a repeat TCPA Plaintiff who allegedly knew a third-party had provided his phone number and opted-in to a text message campaign. See Ricky Franklin v. Upland Software, Inc., Case No. 1-18-cv-00236, 2019 WL 433650 (W.D. Tx Feb. 1, 2019).  In Franklin, rather than opt out of the messages, the Plaintiff sat still and allowed the messages to continue. He then sent a demand letter to the Defendant in which he, apparently, misrepresented these facts and then filed suit.

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The First Party Summit - A New Kind of Conference

17 June 2019 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »


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