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ARM Insider - The Debt Industry's Most-Trusted Daily

Best Call Centers to Work For Participation Deadline This Friday

For nine years insideARM has celebrated the Best Places to Work in Collections. For our 10th anniversary, we felt it was time to update the program and, in fact, we have used our top story position today to tell you about it. insideARM does not earn a profit on this program (participation is free).  We simply feel it is an important and positive way that we can support the industry.

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We've taken the work out of board reporting

New from insideARM and the Compliance Professionals Forum: presentation slides packed with industry-wide compliance data you can use when you report to the board. Slides include recent lawsuit data, regulatory updates, and information on FDCPA and TCPA suits, CFPB consent orders and CFPB board expectations - formatted just for you and updated quarterly!

This is a resource for Compliance Professionals Forum members only. Members can find the slides here.

Click here for more information on the Compliance Professionals Forum.



Petitioners Seek Prior Express Written Consent for All Autodialed Calls to Cell Phones Under the TCPA

On January 22, 2017, several parties filed a petition for rulemaking and declaratory rulings regarding the Telephone Consumer Protection Act (TCPA) and Fair Debt Collection Practices Act (FDCPA) before the Federal Communications Commission (FCC). The petitioners are requesting that the FCC issue a rule that, if passed, would eliminate the "prior express consent" standard for non-solicitation calls to cell phones using an autodialer or pre-recorded message.

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A Candid Conversation about Compliance - Denver, Colorado

23 August 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

A special thank you to TransUnion for generously sponsoring the meeting.

Registration is now available.

* There is a $25 registration fee that is waived for Compliance Professionals Forum members.

Event Details »

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