Ninth Circuit: Cancellation of Gym Membership Didn’t Revoke Consent to be Contacted

On January 30, 2017 the Ninth Circuit Court of Appeals issued an opinion in a Telephone Consumer Protection Act (TCPA) case that could have far reaching ramifications on the issues of express consent and revocation of consent to be contacted. The case is Van Patten v. Vertical Fitness Group, LLC (Case No. 14-55980, U.S. Court of Appeals for the Ninth Circuit). 

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We've taken the work out of board reporting

New from insideARM and the Compliance Professionals Forum: presentation slides packed with industry-wide compliance data you can use when you report to the board. Slides include recent lawsuit data, regulatory updates, and information on FDCPA and TCPA suits, CFPB consent orders and CFPB board expectations - formatted just for you and updated quarterly!

This is a resource for Compliance Professionals Forum members only. Members can find the slides here.

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News and Opinion

from insideARM.com

» Ninth Circuit: Cancellation of Gym Membership Didn’t Revoke Consent to be Contacted

» CFPB Hosts Webinar Today About Consumer Debt Collection Survey

» RevSpring Hires Richard Schlegel as Sales Executive

» CFPB Requests Information on Proposed Student Loan Data Initiative

» Court Holds Collection Calls to a Wrong Person’s Home Phone are not a TCPA Violation

» Industry Group Tells CFPB to Support Consumer's Right to Financial Data Access; Don't Forget Accounts in Collection!

» Best Call Centers to Work For Participation Deadline This Friday

» Petitioners Seek Prior Express Written Consent for All Autodialed Calls to Cell Phones Under the TCPA

CFPB Hosts Webinar Today About Consumer Debt Collection Survey

The Consumer Financial Protection Bureau is hosting a free webinar today from 2–3 p.m. EST, to talk about a new CFPB report on consumer views and experiences in debt collection. The CFPB announcement says this survey is the first of its kind, and the most in-depth analysis currently available of consumers’ encounters with the debt collection industry. The bureau also promises stories about consumers’ personal experiences in debt collection, as well as more about new debt collection resources.

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A Candid Conversation about Compliance - Minneapolis, Minnesota

18 September 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

A special thank you to TransUnion and Moss & Barnett for generously sponsoring this event.

Registration is now available.

* There is a $25 registration fee that is waived for Compliance Professionals Forum members.

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Free Reports and Webinars

from insideARM.com

» Complete Guide to TCPA and a Compliance Checklist

» IMPROVING COLLECTIONS OPERATIONS with Data-Driven Portfolio Scoring

» What Financial Services Can Teach Hospitals About Collections