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"Personal Recessions" and Three Other Consumer Trends to Watch in 2023

Inflation is causing a “personal recession” for many American consumers. The Fed continues to raise interest rates, making the cost to borrow too high for some. Unemployment is at a 50 year low, but consumers don’t feel like their household finances are better off than they were a year ago.

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Charting the Course and Steering Toward Success: The Collections Industry in 2022

In this new, in-depth market report from TransUnion, prepared in collaboration with research firm Aite-Novarica Group, you'll find insights into ​the trends, challenges and innovations reshaping third-party collections. ​Learn more about what’s currently going on in the industry, where we go from here and how you can best position your organization for the future.


Get the free report here.

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NCB Crown Asset Management Spring Oaks Capital

Is Your Credit Dispute Management Process Good Enough?

An airtight credit dispute management process is key to avoiding scrutiny and hefty fines from the CFPB, but that’s not the only reason it’s critical.

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IC System Earns 2022 Best Places to Work in Collections

ST. PAUL, Minn. -- February 9, 2023 - IC System is pleased to announce that the Best Companies Group has named our company one of the 2022 Best Places to Work in Collections for the second year in a row.

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CRC Comments on CFPB's Personal Financial Data Rights Proposal

The Consumer Financial Protection Bureau (CFPB) wants financial institutions to provide consumers with expanded access to their financial records. To that end, in October of 2022, the CFPB published an Outline of Proposals (Outline) detailing how a future rulemaking on this topic might look. The impact of the CFPB's proposal goes well beyond the subset of data providers that meet the definition of a "financial institution." Further, if left unchanged, the Proposals would put consumers' privacy at greater risk and force small businesses out of the market.

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CAM in the Community, 2022 Edition

DULUTH, Ga. -- Crown Asset Management values community involvement and charitable giving and believes in the duty and power of private corporate giving and sponsorship of charitable outreach efforts to strengthen, unite, and improve the communities where they live and work. The team routinely dedicates resources to being a positive business presence in the local area and strengthening their local communities. As a business that values stewardship of resources, the team provides this annual review to share and report to creditors and network partners a glimpse of what they have been doing throughout the year.

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Receivables Management Association International Honors Industry Leaders at Its 2023 Annual Conference

SACRAMENTO, Calif. -- The Receivables Management Association International celebrated its 26th Annual Conference in Las Vegas, February 6-9, 2023. RMAI was pleased to host this popular conference which attracted more than 1,300 attendees this year. RMAI took the opportunity to present  its annual awards, recognizing leaders in the receivables management industry.

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Work Smarter Not Harder - Streamline Your Audit Process

28 February 2023 at 02:00 p.m.

Audits take up a huge amount of time and energy- but they are a critical component of a functioning compliance department. Auditing provides a path for an organization to find small issues before they become big. Perhaps more importantly, clients and regulators expect their vendors and even the purchasers of their debt to perform routine audits. As the regulatory environment continues to expand, the audit process gets larger and larger.

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