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ARM Insider - The Debt Industry's Most-Trusted Daily

4 Considerations and 13 Steps to Support Compliant Consumer Email Communication

Your collector is on the phone with a consumer. The conversation is going well. And then the consumer asks if your collector could shoot him an email explaining the payment plan. Most agencies are ill-equipped to properly handle these kinds of email communications.

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First Party Summit Early Bird Discounts End Tomorrow

Killer networking, idea-sharing, and tech insight: the First Party Summit - from insideARM - hits June 4-6 in Frisco, TX. Early-bird discount expires this week! Get your registration in now.



N.D. Illinois: Debt Itemization Does Not Imply Interest May Accrue

As the interest disclosure saga unfolds, the Northern District of Illinois continues to set the path for reasonable decisions on the issue. The Miller safe harbor language came from the Seventh Circuit and was eventually adopted by the Second Circuit in Avila. These two cases were the roots of a wide-spread filing spree by plaintiffs’ counsel on claims that distorted these two decisions by alleging that a failure to include a disclosure that interest is not accruing on the account somehow violates the FDCPA. 

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The KNOW Identity Conference

26 March 2018 at 07:00 a.m.

The KNOW Identity Conference is the nexus for identity innovation, offering a uniquely differentiated, powerful, and immersive event convening the world’s most influential organizations and smartest minds across industries to shape the future of identity.

insideARM readers get a 10% discount when registering through our events page link.

Event Details »

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