CFPB FDCPA Report Shows Market Trends, Frowns Upon Creditors Responding Directly to Verification Requests

On March 20, 2019, the Consumer Financial Protection Bureau (CFPB or Bureau) released its Fair Debt Collection Practices Act Annual Report. The report discusses trends in the complaints received by consumers as well as trends in the debt collection markets. However, the most important information for creditors and debt collectors alike is the calling-out of certain verification of debt practices where the creditor -- rather than the debt collector -- directly responds to a consumer’s debt validation requests.

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» CFPB FDCPA Report Shows Market Trends, Frowns Upon Creditors Responding Directly to Verification Requests

» FCC’s Disastrous Solicited Fax TCPA Rules Now Officially Withdrawn

» U.S. Supreme Court Holds that Law Firms Performing Nonjudicial Foreclosures are Not Debt Collectors

» In States Without Balance Billing Legislation, Patients Continue to See "Surprise" Invoices for Out-of-Network Providers

» Jury Trial Victory for Debt Collector Despite Denial of Summary Judgment Motion, Class Certification

» FDCPA Violation Contrived by Consumer and Attorney? Doesn't Matter, N.D. Ill. Refuses to Find an “Unclean Hands” Defense for Debt Collector

» More Media Outlets Push Out Misleading TCPA Articles Following John Oliver Video

FCC’s Disastrous Solicited Fax TCPA Rules Now Officially Withdrawn

The TCPA is so much fun. I mean, apart from all of its horrors and heartache. Today we close another chapter of what-never-should-have-been in that great Book of TCPA lore I call life. Back in 2006 the FCC decided to require opt-out notifications to prominently appear on the front of solicited faxes. If a solicited fax was sent without the notification the faxer faced liability for $500.00 per fax, minimum.

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The First Party Summit - A New Kind of Conference

17 June 2019 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

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