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Robocall Kingpins, and Other Takeaways from the Joint FCC-FTC Robocall Policy Forum

Today’s focus on insideARM is about robocalls. This post is about what I learned from last Friday’s FCC-FTC Joint Policy Forum on Fighting the Scourge of Illegal Robocalls. Be sure to read this other article published today, by Karl Koster, who shares his opinion about the fact that carriers should be notifying callers if their calls are being blocked, and how they should do it.

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Are Your Calls Being Blocked? If They Are, How Would You Know?

By now, most debt collectors know about carriers’ efforts to label or block illegal “robocalls.” The FCC provided carriers the green light to block such calls in the FCC’s July 2015 TCPA Order. There is little debate now that illegal calls can be segregated for blocking. Indeed, doing so reduces the number of illegal calls that would otherwise be completed. Likewise, there is no debate that the algorithms employed to identify such calls are not perfect, and occasionally mistakes will be made by classifying legitimate calls as illegal robocalls.

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Free Webinar: Understanding Common Card Processing Fees & Rates

28 March 2018 at 01:00 p.m.

PaymentVision will provide an introduction to understanding merchant account processing webinar that you won't want to miss! The webinar will walk you through interchange fees, common pricing models, tips and tricks when evaluating pricing, and how to perform a sample rate analysis. 

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