Newsletter Archive Version
Essential headlines, new reports, and best practices from Is this email not displaying correctly? View it in your browser.

ARM Insider - The Debt Industry's Most-Trusted Daily

GAO Releases Decision on Department of ED Collection RFP Protests

Last month the GAO announced decisions in response to the Dept of ED PCA contract protests. It sustained some, denied some, and left some undecided. At the time, GAO issued a 40+ page decision with detail behind the decisions, but it was not made public. The document has now been released.

Read the Whole Story »



The Right-Party Contact Driver's Manual

Your ultimate goals are to collect the most money possible in the fastest amount of time. To get there, you need to build an effective, data-driven strategy that optimizes your recoveries. Find out how an effective RPC strategy can accelerate your bottom line. Click here for more.



Consumers Bait Collectors With New Script to Manufacture FDCPA Claims

The use of “scripts” by consumers to bait telephone debt collectors into alleged FDCPA violations is a calculated strategy dating back more than 10 years.  Typically a consumer obtains such a script from a consumer attorney or from a website.  The consumer will then make an inbound call to a debt collector and read certain questions off of the script, seeking to maneuver the debt collector to make a statement that facially violates the FDCPA.  

Read the Whole Story »


A Candid Conversation about Compliance - Buffalo, NY

8 May 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

A special thank you to TransUnion and Ontario Systems for generously sponsoring the meeting.

Registration is now available.

* There is a $25 registration fee that is waived for Compliance Professionals Forum members.

Event Details »

Keep Up With Us

Friend on Facebook Facebook
Follow on Twitter Twitter
Join us on LinkedIn LinkedIn
Copyright © insideARM LLC, All rights reserved.

Our mailing address is:
6110 Executive Blvd., Suite 1040 I Rockville, MD 20852
Want to suggest a story? Email

Want to be promoted in our publications? See our marketing options.

Update your email preferences

One-click unsubscribe from ALL future insideARM LLC emails*

*You will receive NO further email from us (this includes the daily newsletter), with the exception of administrative notices (i.e. confirmation of sign up for a webinar or receipt for a purchase)