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ARM Insider - The Debt Industry's Most-Trusted Daily

FDCPA Caselaw Review for February 2018

Here’s a rundown of a few of February FDCPA cases you might have missed...

Pierre v. Midland Credit Management, Inc.

The issue: Revival warning on out-of-statute debt

The gist:  A collection letter contained a statute of limitations disclosure explaining that the debt was too old to collect via suit, but did not explicitly include any warning that payment could revive the debt and restart the applicable statute of limitations. The Court found the letter to be false and deceptive, in violation of 15 U.S.C. § 1692e(10)... 

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Get the Stats behind the Latest Trends in Mobile Payments

The digital transformation has left no industry untouched, and changes to financial services are moving swiftly. Find out how consumer habits are changing with regards to mobile payments in this free whitepaper from PaymentVision. Download the whitepaper here.



A Re-imagined Debt Collection Call Opening

I’ve been talking a lot recently about the incredibly awkward experience at the beginning of a communication between collectors and consumers caused by the need for both parties to first verify who they are speaking with before they can share any information. In the last several weeks I have been to conferences exploring blockchain and identity management technology, and thinking about how these could apply to the collection process.

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

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