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ARM Insider - The Debt Industry's Most-Trusted Daily

Employment Related Communications - A New Frontier for TCPA Class Actions?

While most people think of the Telephone Consumer Protection Act (“TCPA”) as regulating telephone solicitations and junk faxes, a recent putative class action sought to expand the TCPA’s reach to a new frontier – employment related communications.

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How Compliance Saved an Agency's Bacon

Convergent was recently granted a motion for summary judgement in an FDCPA case after presenting a bona fide error defense. Why did the defense succeed? According to the agency's general council, the agency had such strong policies and procedures in place, it could demonstrate that an alleged FDCPA violation was not intentional.

Compliance can save your bacon, too. Make sure your policies and procedures meet or exceed the emerging industry standard. Join the Compliance Professionals Forum.



Focus on 3 Key Areas to Audit Collection Agencies: Area 1, Cash Handling

The rise of high deductible medical plans has changed the face of the consumer healthcare experience, forcing providers to dedicate increasing attention (and resources!) to the financial aspects of patient care.

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A Candid Conversation about Compliance - Minneapolis, Minnesota

18 September 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

A special thank you to TransUnion, Moss & Barnett, and Ontario Systems for generously sponsoring this event.

Registration is now available.

* There is a $25 registration fee that is waived for Compliance Professionals Forum members.

Event Details »

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