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ARM Insider - The Debt Industry's Most-Trusted Daily

Collectors Take Note: FDCPA Litigation Over Letters Continues

Two recent reported cases from United States district courts remind the ARM industry that Fair Debt Collection Practices Act (FDCPA) litigation over letters is still alive and flourishing.  

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Do your incentive programs inadvertently encourage consumer harm?

The CFPB wants to know. Find out about how your peers handle incentive programs and how yours compares with the Company Size and Employee Incentives Benchmarking Report, new from the Compliance Professionals Forum. Benchmarking Reports give you critical information on how your peers handle every aspect of compliance. And they're only available for Compliance Professionals Forum members. Interested in membership? Read more here.


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No End in Sight for Balance Billing Legislation

As the price of healthcare rises and the reach of its coverage erodes, legislation around balance billing---the process by which patients receive higher-than-expected bills from healthcare providers, often due to having unknowingly received out-of-network care---has become a bellwether in state capitols across the U.S.

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3rd Annual First Party Summit

5-7 June in Frisco, TX

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »


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