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ARM Insider - The Debt Industry's Most-Trusted Daily

First Orion Launches Enhanced Version of Registry for Legit Robocallers

First Orion, the company behind PrivacyStar, has re-launched its portal that allows legitimate call originators to register their phone numbers and access an avenue to correct improper call labeling. The portal, which originally launched in beta last fall, is called 

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How to Redact PII Quickly, Accurately and Cheaply

Redacting documents one-by-one or by-hand is fine if your document volume is small. But, if you file documents at any significant volume and you need to redact personally identifiable information (PII), manual redaction means paying too much for an error-prone, risky and tedious process.  In this free whitepaper from Surefire, find out how automated redaction can supercharge your processing times, improve your compliance efforts and save you money. Click here to download. 



We Need to Re-Examine the Meaning of Third Party Disclosure

The FDCPA says that collectors may not communicate about a debt with a third party, except in limited circumstances. I have no problem with the spirit of this requirement. What has become unworkable is the expansive definition of what is effectively inadvertent “communication” with third parties.

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

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