Minor Procedural Errors are not an FDCPA Violation Says Court

Minor procedural errors can be frustrating for debt collectors because they can lead to litigation, even where the consumer has not suffered any real harm. In a bit of good news, however, a recent case has handed a shield to debt collectors when it comes to procedural errors in litigation.

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Treble Trouble in Paradise: Court Refuses to Treble Jury’s $8,500 TCPA Award to Plaintiff

On April 4, the U.S. District Court for the Northern District of Texas declined to increase or treble the plaintiff’s $8,500 jury trial damages awarded under the Telephone Consumer Protection Act (TCPA) after failing to find that the defendant acted willfully or knowingly under TCPA § 227(c)(5)(B). Indeed, the judge cut the award to $6,500. Since the TCPA does not have a fee-shifting remedy, that $6,500 win for the plaintiff is the total outcome of this federal court jury trial.

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Phillips & Cohen Associates completes Acquisition of Ardent Credit Services Following FCA Approval

MANCHESTER, United Kingdom -- Phillips & Cohen Associates (UK) Ltd, the Manchester-based deceased account management business, has completed the acquisition of Ardent Credit Services Ltd, the Liverpool-based debt recovery and credit management services provider, following approval from the Financial Conduct Authority (FCA). Ardent will now formally become a wholly owned subsidiary of PCA’s UK business.

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Credit Counseling - The Untapped Resource that Can Strengthen Consumers’ Finances While Improving Recovery Rates, Employee Morale, and Corporate Reputation

That’s a long title for an article and one that makes some lofty claims about the power of Credit Counseling. The premise behind this lengthy, bold statement is simple, “Prioritizing consumer financial health and well-being is good for business.”

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DCM Services Names Scott Weddle as Chief Operating Officer

MINNEAPOLIS, Minn -- DCM Services, Inc. (“DCMS”), a portfolio company of NMS Capital (“NMS”) names Scott Weddle to the position of Chief Operating Officer.

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OneTouch Direct Announces the Formation of OTD Americas

TAMPA, Fla. -- OneTouch Direct, a global business process outsourcing company, today announced the formation of its newest company subsidiary, OTD Americas and the launch of state-of-the-art centers in Bogota (3 sites), Colombia, with ready available sites in Mexico City (3 sites) and added options for Eastern Europe and Asia.

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ARM Industry Legal Trends to Know Now from insideARM’s Legal Advisory Board

TODAY! April 27, 2023 at 02:00 p.m. ET

The legal landscape in the ARM industry is constantly changing. It can be difficult to wade through it all and determine what is important and what steps need to be taken to stay ahead of the curve.

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