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iA Video Series: How Debt Collectors Get Caught up in Robocall Accusations

Today, I discuss robocalls and a consumer advocate’s recent testimony before the House Subcommittee on Communications and Technology. Margot Saunders, of the National Consumer Law Center, cites some egregious examples to testify about the harm of robocalls, specifically calling out debt collectors as culprits. However, the cases she cites are misleading, and even totally unrelated. Watch on to find out why.

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3 Reasons to Attend Women in Consumer Finance 2019

  1. Boost your career.

  2. Help others.

  3. Experience industry networking unlike anything you've ever experienced before.

Women in Consumer Finance 2019 runs December 11-13 in Scottsdale, AZ. Find out more, and register, here.

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Two Recent Developments on the Discovery Rule and the FDCPA: Second Circuit Says Discovery Rule Doesn't Apply, U.S. Supreme Court Agrees to Review the Issue

The age-old question of when the statute of limitations begins to run on Fair Debt Collection Practices (FDCPA) claims seems to be coming to a head. Specifically, we may soon have a definitive answer about whether the clock starts ticking when the violation occurs or when the consumer discovers the violation, also known as the “discovery rule” in common law.

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The First Party Summit - A New Kind of Conference

17 June 2019 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »


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