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Dept. of ED Amends Debt Collection RFP and Remediation Plan

On Friday afternoon before the Memorial Day weekend, the Department of Education (ED) issued its anticipated Amendment to Solicitation No. ED-FSA-16-R-0009 for private collection agency services. The amendment was issued pursuant to ED’s planned “Do Over.”  A copy of the Amendment can be found here. 

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Compliant Omnichannel Consumer Payments: Best Practices for Combining Self-Pay (Portals/IVR) & Agent-Assisted Payments in ARM

On June 14th at 2pm ET, join BillingTree, in a webinar produced by insideARM, as they walk through the intricacies of compliance and omnichannel payment methods, supported by findings from their recent 2017 ARM Survey, and five years of year-over-year industry data. Register here.


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TCPA Is Not Dead Yet – Court Trebles Eight Figure TCPA Award While World Awaits ACA Decision

While the world eagerly awaits the D.C. Circuit’s forthcoming ruling on the proper interpretation of the Telephone Consumer Protection Act (TCPA), a recent federal court ruling imposing tens of millions of dollars of liability is a reminder of the risks associated with outbound calling activities and of the stakes at play in the ACA International appeal.

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3rd Annual First Party Summit

5 June 2017 at 06:00 p.m.

Coming soon! The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

http://www.insidearm.com/events/3rd-annual-first-party-summit/


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