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ARM Insider - The Debt Industry's Most-Trusted Daily

Court Rules Sending Validation Through CFPB Portal Does Not Satisfy FDCPA

A federal judge in Texas has ruled that a debt collector does not comply with the requirements of the Fair Debt Collection Practices Act (FDCPA) when responding to a consumer’s request for verification of a debt by uploading a letter via the Consumer Financial Protection Bureau (CFPB) online portal.  The case is Ghanta v. Immediate Credit Recoveries, Inc. (Case No. 3:16-cv-00573, U.S. District Court, Northern District of TX).

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Webinar today at 2 ET! - How to manage multichannel without the risk

Today at 2pm ET, a free webinar from Ontario Systems. Voicemail, email, IVR, web portal, text message - New channels for consumer communication certainly make compliance a complicated matter. Whether your purpose is to inform, remind, or call to action, messaging practices are regulated by laws from both federal and state governing bodies - And the stakes are high. It's not too late! Register for this free webinar today.



Major Banks Make Recommendations to Treasury That Could Impact Debt Collectors

Yesterday the Financial Services Roundtable (FSR) submitted a letter to Treasury suggesting its recommendations for how to grow the economy and create jobs. FSR CEO Tim Pawlenty (former Governor of Minnesota and Republican presidential candidate) said, "Improving the financial regulatory system, while protecting consumers, will grow the economy and expand opportunity for more Americans."

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A Candid Conversation about Compliance - Denver, Colorado

23 August 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

A special thank you to TransUnion and Ontario Systems for generously sponsoring the meeting.

Registration is now available.

* There is a $25 registration fee that is waived for Compliance Professionals Forum members.

Please note: This event will be held from 10 AM to 3 PM MST.

Event Details »

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