Arizona Federal Court Holds FDCPA’s $1,000 Statutory Damages Provision Applies Separately to Each Defendant

In Casillas v. Thunderbird Collections Specialists Incorporated, et al., the plaintiff sustained a work-related injury requiring medical treatment for which a worker’s compensation claim was filed. Under state law, an injured worker who receives a workers’ compensation award is not legally responsible for medical bills covered by the award. Unaware of this law, a collection agency began efforts to recover the plaintiff’s unpaid medical bills, including engaging a law firm to file a collection suit.

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McGlinchey Welcomes Litigator Jonathan Cornfield

WASHINGTON, DC -- McGlinchey Stafford is pleased to announce that litigator Jonathan “Jon” Cornfield has joined McGlinchey as an associate in the firm’s Washington, D.C. office. Jon represents financial services institutions in litigation, commercial disputes, complex torts, and class actions at the state, federal, and appellate levels.

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Yvonne Torrijos Appointed Chief Client Officer of OTD Americas

TAMPA, Fla. -- OneTouch Direct, a global business process outsourcing company, has announced the appointment of Yvonne Torrijos as Chief Client Officer (CCO) of OTD Americas, its newest company subsidiary. Yvonne is a recognized industry leader with significant experience building long term client partnerships, developing innovative marketing and sales strategies, and driving strong revenue growth.

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CFPB Uses Aged Data in Report on Judgments and Why it's a Big Deal

Turning its sights to collections judgments, the Consumer Financial Protection Bureau (CFPB) recently published a blog post (Blog Post) to highlight its new Working Paper and report (Paper) analyzing collection judgments. The Paper addresses the racial distribution of collection judgments and the effect judgments have on consumers. Citing a suggestion by the National Consumer Law Center (NCLC), the Paper considers how increasing state and federal garnishment protections would affect consumers. It does not, however, discuss the impact a widespread change to garnishment exemptions would have on the overall financial ecosystem.

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Florida State Court of Appeals Holds No Standing to Sue for Receipt of Single Unwanted Text Message

A Florida appellate court recently published a massively important opinion regarding text messages and standing.

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Landmark Strategy Group Demonstrates Commitment to Community Through Support of FeedMore WNY

WEST SENECA, N.Y. -- Landmark Strategy Group, a nationally licensed and bonded receivables management firm, showcases its dedication to community involvement with a generous donation to FeedMore WNY, a nonprofit organization focused on ending hunger in the Western New York region.

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Work Smarter Not Harder - Getting the Most Out of Speech Analytics and QA Controls

TODAY! May 16, 2023 at 02:00 p.m. ET

Many organizations in the ARM industry use speech analytics platforms, but are they really using their platforms efficiently? Are they using all the capabilities their speech analytics tools have to offer? How can compliance teams maximize the analytics tool they are using or find one that meets their needs? Using speech analytics tools to their maximum capacity significantly increases a compliance department's efficiency.

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» How to Launch an Omnichannel Collection Strategy

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