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Breaking: SCOTUS says CFPB Funding is Constitutional; CFPB Provides Comments

The Supreme Court has spoken: the Consumer Financial Protection Bureau's (CFPB) funding mechanism is constitutional. In its long-awaited ruling in the case of Community Financial Services Association of America Ltd. v. CFPB, the Court held that the CFPB's funding structure satisfies the Appropriations Clause of the United States Constitution. The CFPB provided its comments via a press release shortly after the Supreme Court published its opinion.

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How Lenders Are Increasing Agent Workload – Without Burnout: Digital Strategies and Agent Stability in Collections  

Despite rising caseloads and communication demands, agent turnover has remained steady in recent years for first-party collections shops. Data from Auriemma Roundtables suggests e-communications and workforce management changes could help explain this decoupling between workload and burnout. In this study, you’ll see how lenders used digital communications and innovative workforce strategies to enhance efficiency and navigate the evolving collections landscape.    

Download now to learn more.  

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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

VeriFacts Sponsors 4th Annual Run For Brain Health Event Supporting National Alliance on Mental Illness

STERLING, Ill. -- VeriFacts will once again be sponsoring the Run for Brain Health 5k in 2024. As the 4th annual event, VeriFacts will not only be a financial sponsor but will also be represented by its Director of Business Development, Traci Oltmans, at the race on Saturday, May 18th.

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California DFPI’s Proposed EWA Legislation Rejected by Office of Administrative Law

As discussed here, in March 2023, the California Department of Financial Protection and Innovation (DFPI) proposed new regulations under the California Financing Law that would interpret the definition of “loan” to include “income-based advances” or earned wage access (EWA) products, except those offered by employers. The proposal also sought to require providers of such products to register with the state, and imposed requirements on debt settlement companies and education financing providers.

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P&B Capital Group Extends Support to P.U.N.T. Pediatric Cancer Collaborative and Zach Liberatore Foundation

WEST SENECA, N.Y. -- P&B Capital Group recently expanded its community involvement initiatives to support two significant foundations dedicated to enhancing community well-being. With a keen focus on pediatric cancer support and mental health advocacy, the company's donations to the P.U.N.T. Pediatric Cancer Collaborative and the Zach Liberatore Foundation underscore its commitment to making a tangible difference in the lives of individuals facing formidable challenges.

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How to Remediate Regulatory Exam Findings in Financial Services

Corrective actions are a common requirement following regulatory examination findings and enforcement actions (e.g., MRAs and consent orders), regardless of how proactive an organization may be. Therefore, you must use a systematic approach to provide evidence of successful risk remediation and effective controls. This article shows how to develop and execute remediation plans.

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Finvi Announces Partnership with TCN as Preferred Partner for Contact Center Services

BURLINGTON, Mass.-- Finvi, the leading provider of enterprise solutions that streamline and accelerate revenue recovery for clients across the accounts receivable management (ARM) industry and healthcare markets, today announced a new partnership with TCN, a leading provider of omnichannel contact center solutions, and Finvi’s preferred provider of contact center software, communications platform and associated software products. TCN and Finvi have established this partnership to deliver integrated Contact Center as a Service (CCaaS) across its client base.

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RA Compliance Corner: Internal Controls- When and How to Effectively Use Them

12 June 2024 at 02:00 p.m.

Though they may want to, compliance professionals can’t review every request or monitor everything that goes on in their organization. To effectively safeguard their organizations from risks, compliance professionals must establish a robust internal control system. 

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